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We are able to process orders from non-mainland UK addresses, including the Scottish Highlands and Islands, Ireland and the Channel Islands. 

Dispatch Time

We work to ensure that every order placed before 3:00 PM (Monday-Friday) is completed and shipped the same day.

If your parcel is not shipped because the product is not in stock, we will contact you to arrange an estimated delivery date or we will offer you a suitable replacement for your ordered product.

Tracking Your Order

For orders shipped via Royal Mail 24® & Royal Mail 48® we can only provide a tracking code for delivery confirmation.
Full online tracking is available only on orders shipped with Special Delivery Guaranteed by the 1pm® method.
Parcels can be tracked on the Royal Mail website: https://www.royalmail.com/track-your-item#/

Royal Mail 24®

  • Delivery in 1-2 working days if ordered before 2pm
  • Online delivery confirmation with GPS map
  • Signature on delivery if requested by the customer

Royal Mail 48®

  • Delivery within 2-3 working days if ordered before 3pm
  • Online delivery confirmation with GPS map
  • Signature on delivery if requested by the customer

Special Delivery Guaranteed by 1pm®

  • Full online tracking
  • Signature on delivery
  • Guaranteed delivery next day by 1pm if ordered before 2pm
  • Saturday delivery